UnionPay services since        December, 2005
Local service hotline              00-800-800-95516

  • Philippines – Garden Pearl on the Western Pacific
    It is the garden pearl on the Western Pacific integrating sunshine, beach, sea wave and tropical plants perfectly, witnessing buildings of different styles, and presenting free experience of dive as well as abundant fruits and foods. Composed of 7,107 islands, Philippines is equipped with abundant natural resources, long history and unique culture, and yields huge attraction. Why not take your UnionPay card (card number starting with 62) to explore each island there and gain new discovery?
  • POS acceptance
    Merchants with the signage of  all accept UnionPay cards, mainly shopping malls, franchise stores of big brands, supermarkets, restaurants and hotels in Manila and popular island resorts. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.

    When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay. 

    Note:Some UnionPay card acceptors or acquirers route co-branded cards  to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.

  • Cash withdrawal

    In the Philippines, UnionPay cards are accepted at all ATMs for withdrawing Peso. There are the signage of  or Bank of Commerce, Business Bank, Chinatrust, DBP, Equicom Savings, Maybank, PBCom, Philippine Veterans Bank, Philtrust Bank, Postal Bank, Robinsons Savings, Standard Chartered, Sterling Bank of Asia, UCPB, and Union Bank on these ATMs or the ATM screen. Some ATMs provide the interface in Chinese. 

    Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).

  • Charges
    ATM commission fee consists of two separate fees: 
    (1) Service fee charged by the issuer: please consult your issuer for details.
    (2) Service fee charged by the ATM acquirer in Philippines: some ATMs will charge commission fee, which is charged by the local banks in Philippines and which has nothing to do with UnionPay or the issuer.

    Cash withdrawal via debit card results in a lower commission fee.
  • Tips
    Select PINs that cannot be easily guessed by anyone.
    Never disclose your PIN to anyone who claims to represent the bank or the police.
    Be alert to your surroundings before conducting any banking transactions.
    Keep a close eye on your credit card during transaction to avoid any illegal activities.
    If your UnionPay card has been stolen/lost, please inform the issuer immediately.