UnionPay services since      September, 2010  
Local service hotline         
001-800-800-95516 (landline call only)

In Singapore, UnionPay cards are accepted at over 10,000 merchants and almost all ATMs.

  • Singapore – Lion City
    Known as “Lion City” featuring developed economy, sound public security, beautiful scenery, complete entertainment facilities and considerate services, Singapore is a tropical island city, and particularly applicable for family tour. In addition, ultra-large departments stores gathering popular brands as well as annual shopping season are highlights there which cannot be missed. Take your UnionPay cards(card number starting with 62) to Singapore and enjoy more privileges and services.

    Explore Singapore with UnionPay
    •    Businese districts recommended: Orchard Road, Marina Bay, SentosaHarbourfront, Singapore River
    •    Food recommended:Chili Crab at Jumbo Seafood, Chicken Rice at Boon Tong Kee, Bah Ku Teh at Song Fa
    •    Entertainments recommended:Wings of Time &Merlion Tower in Sentosa, Tour around Gardens by the Bay, Universal Studios Singapore, Singapore Zoo, River Safari and Night Safari,
    •    Specialties recommended:Barbecue Pork from Lim CheeGuan,Pandan Chiffon Cake from Bengawan Solo, Tea from TWG, Local souvenirs from TANGS departmental store

  • Enjoy Singapore with UnionPay services and privileges
    Almost all ATMs and over 80% merchants in Singapore accept UnionPay cards, including Changi Airport, major duty-free shops, shopping centers, brand monopolized shops, restaurants, hotels, Shaw cinema, Singapore Petroleum, Kinokuniya, Toh Yuen and many other daily purchasing places.

    QuickPass: tap the card to pay!
    In Singapore, fast food restaurants at airports, cinemas, coffee shops, chain supermarkets, Hockhau Tonic and many other daily purchasing places accept UnionPay Mobile QuickPass. When paying less than 100 SGD with UnionPay cards, you don’t need to sign your name, just tap your card!

  • POS acceptance
    Merchants with the signage of  all accept UnionPay credit cards. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.

    When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.

    Note:Some UnionPay card acceptors or acquirers route co-branded cards  to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.

    Paying with UnionPay credit card at some local merchants requires no PIN. Cardholders can complete the payment following the instruction of the cashier. You can also refer to relative service guide at "Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN".
  • Cash withdrawal
    In Singapore, almost all ATMs accept UnionPay cards. Except for the ATMs in remote areas, over 90% of ATMs provide the interface in Chinese.

    Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
  • Charges
    ATM commission fee consists of two separate fees: 
    (1) Service fee charged by the issuer: please consult your issuer for details.
    (2) Service fee charged by the ATM acquirer in Singapore: some ATMs will charge commission fee, which is charged by the local banks in Singapore and which has nothing to do with UnionPay or the issuer.

    Cash withdrawal via debit card results in a lower commission fee.
  • Tips
    Select PINs that cannot be easily guessed by anyone.
    Never disclose your PIN to anyone who claims to represent the bank or the police.
    Be alert to your surroundings before conducting any banking transactions.
    Keep a close eye on your credit card during transaction to avoid any illegal activities.
    If your UnionPay card has been stolen/lost, please inform the issuer immediately.