UnionPay services since    December, 2005
Local service hotline        866-567-5516

  • America – Kingdom of Highway
    There are New York, Boston, Washington and other fast-paced cities on the prosperous and developed East Coast; magnificent Grand Canyon Colorado and Yellowstone National Park in the Western mountain area; beautiful and sunny California on the West Coast close to the Pacific. In addition, the glittering Hollywood, all the cutting-edge technology worldwide and the “Sound of Seattle” are gathered here. In the meantime, America is a shopping paradise presenting skin care products, luxurious products and electronics at cheap price. Take your UnionPay cards (card number starting with 62) to have an easy trip to America and enjoy more privileges.

    Explore the US with UnionPay
    Businbese districts recommended: Woodbury Premium Outlets, South Coast Plaza
    Food recommended: Restaurant Suntory and Seafood Village
    Entertainments recommended: Coral Creek Golf Course
    Specialties recommended: Various skin care products and luxury goods
  • Enjoy the US with UnionPay services and privileges
    In the US, over 80% merchants accept UnionPay credit cards for payment via signature verification. You can also pay with UnionPay debit cards via PIN at merchants equipped with PIN pad. Over 90% of the ATMs in the US accept UnionPay cards.

    Paying with UnionPay cards in the US:
    1.Most UnionPay credit cards issued by national and regional banks in China support the payment via signature with UnionPay cards in the US (password not required). UnionPay cardholders can contact the issuing banks to cancel transaction PIN prior to departure in order to pay without PIN. 
    2.Many merchants in the US prefer cardholders to swipe their cards on their own by following the instructions shown on the screen of POS equipment. Please choose “Credit” for UnionPay credit cards and “Debit” for UnionPay debit cards.
    3.If some POS terminals prompt “swipe” after a UnionPay chip card is inserted, cardholders may pull out the cards and insert it again into magnetic strip card slot beside to pay. 

  • POS acceptance
    Over 80% of merchants in the U.S. accept UnionPay cards, including major Outlets stores in the US, duty-free shops at major airports, luxury brands such as Chanel, Gucci and Burberry, fashion/sports brands such as Theory, Tory Burch and Nike, large car rental companies such as Avis and Hertz, comprehensive shopping malls such as Macy's and Bloomingdale, supermarkets and convenience stores such as Seven-Eleven and CVS, Disney, Universal Studios, etc.. Since that some of the merchants have yet not put up the UnionPay signage, cardholders may show their UnionPay cards and inquire about UnionPay acceptance.

    When using co-branded cards, payment through UnionPay network is not available to cardholders at most merchants in the US, and you are advised to bring UnionPay cards with card number starting with 62 to enjoy various offers for UnionPay cards in the US.

    Note:Some UnionPay card acceptors or acquirers route co-branded cards  to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.

    Paying with UnionPay credit card at some local merchants requires no PIN. Cardholders can complete the payment following the instruction of the cashier. You can also refer to relative service guide at “Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN”.
  • Cash withdrawal
    In the US, almost all ATMs accept UnionPay cards. Cardholders can withdraw cash at ATMs displaying the signage of , STAR or NYCE.

    Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
  • Charges
    ATM commission fee consists of two separate fees:
    (1) Service fee charged by the issuer: please consult your issuer for details.
    (2) Service fee charged by the ATM acquirer in USA: some ATMs will charge surcharge fee, which is charged by the local banks in USA and which has nothing to do with UnionPay or the issuer.

    Cash withdrawal via debit card results in a lower commission fee.
  • Tips
    Select PINs that cannot be easily guessed by anyone.
    Never disclose your PIN to anyone who claims to represent the bank or the police.
    Be alert to your surroundings before conducting any banking transactions.
    Keep a close eye on your credit card during transaction to avoid any illegal activities.
    If your UnionPay card has been stolen/lost, please inform the issuer immediately.