UnionPay services since 2019
Local service hotline N/A

In Ukraine, UnionPay cards are accepted at about 60% merchants and 40% of ATMs.

  • Ukraine---- A Mysterious and Colorful Tourist Destination
    Ukraine is located in the hinterland on the edge of Europe. It has a vast territory and has a colorful and eclectic culture and friendly people. On its territory, there are ancient churches, breath-taking castles, and exquisite fortresses. It is a mysterious and colorful travel destination. Take your UnionPay card (card number starting with 62) to explore the charm of Ukraine!
  • POS acceptance

    Merchants with the signage of UnionPay all accept UnionPay credit cards. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.

    When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.

    Note:Some UnionPay card acceptors or acquirers route co-branded cards to corresponding card scheme according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.

    Paying with UnionPay credit card at some local merchants requires no PIN. Cardholders can complete the payment following the instruction of the cashier. You can also refer to relative service guide at “Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN

  • Cash withdrawal

    In Ukraine, more than 40% ATMs accept UnionPay cards for withdrawing Ukrainian hryvnia. These ATMs are located in airports, hotels, supermarkets, and drugstores in dozens of cities including Kyiv, Odessa, Dnipro, etc. There are UnionPay signage or the signages of the following banks and institutions: on these ATMs or the ATM screen. Some ATMs accept UnionPay chip cards, and many provide the interface in Chinese.

    Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).

  • Charges

    ATM commission fee consists of two separate fees:
    (1) Service fee charged by the issuer: please consult your issuer for details.
    (2) Service fee charged by the ATM acquirer in Ukraine: some ATMs will charge commission fee, which is charged by the local banks in Ukraine and which has nothing to do with UnionPay or the issuer.

    Cash withdrawal via debit card results in a lower commission fee.

  • Tips
    Select PINs that cannot be easily guessed by anyone.
    Never disclose your PIN to anyone who claims to represent the bank or the police.
    Be alert to your surroundings before conducting any banking transactions.
    Keep a close eye on your credit card during transaction to avoid any illegal activities.
    If your UnionPay card has been stolen/lost, please inform the issuer immediately.