UnionPay services since     January, 2009
Local service hotline         
011-800-800-95516 (landline call only)

In Canada, UnionPay cards are accepted at over 150,000 merchants and over 90% of ATMs.
  • Canada – Country of Maple Leaves
    Located in the northernmost of America, Canada is equipped with cool and refreshing summer which is unique, as well as the autumn having maple leaves spreading here and there. Numerous wonders of beauty distributed among the vast territory of Canada constitute its unique natural scenery. How can you take a preferential and easy trip to Canada? Take your UnionPay cards (card number starting with 62) to enjoy more privileges and services.

    Explore Canada with UnionPay
    Businbese districts recommended: Vancouver Downtown Shopping Zone, Oakridge Mall, and Toronto Bloor Street, Yorkdale Shopping Center
    Food recommended: Salmon, Vancouver crab, and Canada Angus beef
    Entertainments recommended: Hornblower cruise at Niagara Falls, Vancouver Capilano Suspension Bridge, Banff national park, and northern lights in Yellow Knife, ancient castles in Quebec City and whale in Halifa
    Specialties recommended: American ginseng, Icewine, maple syrup
  • Enjoy Canada with UnionPay services and privileges
    In Canada, UnionPay cards are accepted at the shops, hotels, franchised stores most frequented by tourists. Over 90% of the local ATMs accept UnionPay cards for withdrawing Canadian Dollar.
  • POS acceptance

    In Canada, merchants displaying the signage of  all accept UnionPay cards. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.

    Merchants accepting UnionPay cards:
    -High-end apparel brand: Hermes, Harry Rosen, Leone, Brooks Brothers, Hugo Boss, LV, Coach
    -High-end Department Stores: Holt Renfrew, Nord strom, Hudson's Bay (Toronto and Vancouver)
    -Jewelry and watches: Tiffany, Cartier, Birks, Montecristo, SIBA, Royal De Versailles
    -Duty free shops: WDFG at Vancouver Airport and Nuance Group at Toronto Airport
    -Others: Major high-end automobile dealers in Vancouver and Toronto, major high-end Chinese restaurants in Vancouver, Great Mountain Ginseng, Montreal Airport Duty Free Shops ,Calgary International Airport Duty Free Shops,Burberry etc.

    When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.
    UnionPay network is currently not accessible in Canada when using UnionPay/Visa dual-logo cards.

    Note:Some UnionPay card acceptors or acquirers route co-branded cards  to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.

    You are advised to use UnionPay debit cards for large transactions. Some of the issuer may set the upper limit of purchase amount, please contact the issuer  for solutions.
    Please sign on the back of your card. When making purchase, please sign on the sales slip to be verified by the cashier. Please input PIN; for cards without PIN, please directly press “OK”.
    If you are a merchant and wish to accept UnionPay cards in Canada, please click here.

  • Cash withdrawal

    In Canada, UnionPay cards can be accepted for withdrawing Canadian dollar at over 90% ATMs. Most ATMs offer Chinese interface. ATMs with the following logos on the machine or  screen can all accept UnionPay cards:

    Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
    --ATM Address Query (ATM is called ABM in Canada)

    Click here to query the detailed addresses of CIBC branches and ATMs.
    Click here to query the detailed addresses of Scotiabank branches and ATMs. For more information about Scotiabank, please click here to log in the website of Scotiabank.
    Click here to query the detailed addresses of BMO branches and ATMs.
    Click here to query the detailed addresses of RBC branches and ATMs.
    Click here to query the detailed addresses of ICBC (Canada) branches and ATMs.
    Click here to query the detailed addresses of BOC (Canada) branches and ATMs.
    Click here to query the detailed addresses of TD branches and ATMs.


    Cash Withdrawal Examples
    If you deposit RMB into a domestic-issued Bank of China debit card with UnionPay logo only and withdraw CAD 1,000 at an ATM of Scotiabank in Canada, UnionPay will convert the CAD amount into RMB amount based on the market exchange rate of the day and the RMB amount will be debited from your according RMB account by the issuer immediately. The commission charge for cash withdrawal consists of two parts, i.e. a commission fee of RMB 15 charged by Bank of China, and a service fee of CAD 3 charged by Scotiabank.

  • Charges
    ATM commission fee consists of two parts:
    (1)Service fee charged by the issuer: please consult the issuer for details.
    (2)Service fee charged by the ATM acquirer in Canada: some ATMs will charge commission fee, which is charged by the local banks in Canada and which has nothing to do with UnionPay or the issuer.
    Cash withdrawal via debit card results in a lower commission fee.
  • Tips
    Select PINs that cannot be easily guessed by anyone.
    Never disclose your PIN to anyone who claims to represent the bank or the police.
    Be alert to your surroundings before conducting any banking transactions.
    Keep a close eye on your credit card during transaction to avoid any illegal activities.
    If your UnionPay card has been stolen/lost, please inform the issuer immediately.