UnionPay services since  May, 2006  
Local service hotline  0021-800-800-95516     
                               00-800-800-95516 (for Bulgaria operator only)

In Brazil, UnionPay cards are accepted at 60% of local merchants, including jewelry stores, souvenir shops, Churrasco stores and restaurants most frequented by tourists, as well as ATMs of Itaú Bank.

  • Brazil – Capital of Enthusiasm
    From ebullient Rio de Janeiro to Recife, a city of sugar jar and honey, from happy Iguazu to mysterious St. Paul, either sexy sand beach and infectious Samba, or Carnival to one’s heart’s content, all reflect that Brazilians extremely enjoy their life. Take your UnionPay cards (card number starting with 62) to enjoy the “preferential enthusiasm” in Brazil.
  • POS acceptance

    In Brazil, merchants displaying the signage of  or with POS terminal of REDE   accept UnionPay cards. Merchants include jewelry stores, souvenir shops, rotisseries, restaurants and hotels popular among Chinese tourists.

    Paying with UnionPay credit card at some local merchants requires no PIN. Cardholders can complete the payment following the instruction of the cashier. You can also refer to relative service guide at “Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN

  • Cash withdrawal

    In Brazil, UnionPay cards are accepted for cash withdrawal and balance inquiry at 24,000 ATMs of Itaú   ,  the biggest bank in Brazil. ATMs of Itaú offer both Portuguese and English interface.

    Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).


  • Charges
    ATM commission fee consists of two parts:
    (1)Service fee charged by the issuer: please consult the issuer for details.
    (2)Service fee charged by the ATM acquirer in Brazil: some ATMs will charge commission fee, which is charged by the local banks in Brazil and which has nothing to do with UnionPay or the issuer.
    Cash withdrawal via debit card results in a lower commission fee.
  • Tips
    Select PINs that cannot be easily guessed by anyone.
    Never disclose your PIN to anyone who claims to represent the bank or the police.
    Be alert to your surroundings before conducting any banking transactions.
    Keep a close eye on your credit card during transaction to avoid any illegal activities.
    If your UnionPay card has been stolen/lost, please inform the issuer immediately.